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Order Management and Fulfilment

It doesn’t matter if you are an importer or an exporter, trader or a manufacturer, retailer or a supplier, we, at Sumpap Logistics, will help you move your order through the supply chain with complete attention to even the minor details. It is these details we manage that enable us to continuously improve your supply chain. As a vital aspect of our global supply chain solutions, order fulfillment and management provisions all requirements including; warehousing, Inventory, transportation, and distribution needs by providing more transparency in our procedures. We also provide critical origin services that entail; cargo and supplier management, dynamic transportation options, exceptional reports system, and documentation handling. Ultimately, our process makes sure that you have the right quantity of the right product, in the right place at the right time every time while keeping the cost to a lowest.

Our order fulfillment process starts from the moment we receive an order until the items land in customers’ hands. Such process is categories in following procedure:

  • Order received via our ERP Portal or API.
  • Notification to customer about the order and tracking feature for customer via our website.
  • Error-free procedure for Order Picking, Verification and packing.
  • Immediate dispatch of packed orders through our Efficient and round the clock working carriers.
  • Customer is notified through our Automatic notification center that the order is on its way or can track anytime from our website.
  • Order delivered at the customer door & Order is completed.
  • Our online tracking system is the quickest way to get real time information on all orders.

Error-free procedure

Pick & Pack

Online Live Tracking

Warehouse Order Management and Order fulfillment

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Why Sumpap Logistics for Order fulfillment?

Based on your controls, needs and our mindset to ensure that they are met on time, we provide key milestone management to accurately track the status of your order error-free. The efficiency of monitoring & managing them remotely from the time an order is placed and then report against each and every order and product level detail along with packet level detail, enables to have full control over orders with a Forth Party Logistics (4PL) partner and then effectively cut costs in the supply chain, hence providing exceptional customer service thereafter.

Along with these, Diverse reporting system, Measuring & managing service provider performance, load optimization and product level specific issues is critical to achieve continuous rapid improvements in the supply chain procedures. Our timely, accurate and orderly mannered data with minor level details makes this easy and possible.

One of the ways that we judge the efficiency of our order fulfillment procedure is by looking at the Perfect Order Metric. A perfect order metric is one where an order is processed on time, informed, monitored, complete and undamaged along with the correct documentation to accompany it. We have achieved our Perfect Order Metric @ 98.7% throughout the year.

Special Provision for E-commerce companies

 

Our e-commerce logistics solutions make e-commerce fulfilment super fast and super easy. At Sumpap Logistics we understand the unique complexities of this non traditional and fast evolving business model and the supply chain procedures surrounding it. We have the capabilities, dedication, commitment, will and physical infrastructure to handle the challenges involved in e-commerce business supply chains. We ensure that everything, from receiving the goods to order creation, picking, order reporting, packing and dispatching, the entire span of holding the inventory to storing them in segregated way to maintaining quality policy to rapidly receiving orders to getting it delivered to your customers reliably and consistently, is taken care of.

Sumpap Logistics provides exhaustive and accurate web-based super-fast documentation of inventory through the supply chain cycle, from transport management, loading, unloading and offloading, pickup, dispatch and delivery.

Order fulfilment process challenges solved by Sumpap Logistics

Demand modeling

Demand planning

Automated procedures and sortation

API for IT integration

Inventory management

Rapid Order Handling

National and International level distribution

Recouping

Customer service administration

Logistics planning

Demand forecasting

Cross Docking and Merge in Transit

On-Site assembly and packing services

Special labeling

Retail mixing centre operations

Gain upper edge with Sumpap Logistics

With our warehousing, inventory management and order fulfillment solutions, we offer you the ability to stock your goods and products at our warehouse(s) and get them ready for all seasonal trends We as warehousing, supply chain partners and order fulfillment specialists will fulfill your orders and manage your product distribution directly to your partners & consumers as an extension of your business while providing you a seamless & dedicated supply chain experience. Our warehouse(s) and order fulfillment facilities are well suited for e-commerce businesses, nationwide chains, and growing companies in need of additional storage at low costs but with quality.

Our inventory procedures, warehousing services and fulfillment procedures are the best option to consider if you are looking to avoid some high cost or unnecessary spaces and wanted to invest more time for your core business activities and do not desire to deal with the hassle of packaging, storing and transporting finished goods on your own. Or Even if you are invested in your own supply chain procedure then you should reach us to know where you making mistakes and what you have missed and to know what more can be done.

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Sumpap Logistics is a leading integrated Logistics and supply chain solutions provider headquartered in Delhi/NCR, India. Established in 2014, Sumpap Logistics is a leading regional provider of world class 4PL supply chain solutions, with a global reach through its strategic alliance with global network partners.

Manage Your inventory, suppliers, transporters, orders, purchasing, shipments - all from a single platform. Fast forward your business with Sumpap Logistics.

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